Shipping and delivery
Most orders for single sets of grass ski are usually shipped within 3-5 days from receipt of order/payment. Larger orders for 20 or more sets of grass ski usually require 10 days or more prior to shipment. Please plan your orders during the high season including some lead time.
EU shipping is free (only for orders including grasski).
USA delievery takes around 10 - 14 days with price around 130€ per pair (volume shipping has different prices).
Payments and payment options
Card payments - Stripe
We use Stripe to accept most payment types, including Visa, MasterCard, American Express, Discover, and several different foreign credit card networks.
Within the realm of merchant services, perhaps no platform is more well-known for online payment processing than Stripe. Stripe is known for their technologically sophisticated platform, flexible APIs, and transparent, flat-rate fees.
In fact, the Stripe Payments platform is often considered one of the best solutions for online-based businesses.
Card payments - Comgate
Online payments are realised using ComGate Payment Gateway. The service provider, ComGate Payments, a.s. is a licensed Payment Institution under the supervision of the Czech National Bank. Payments made through the payment gateway are secure. All payment information is fully encrypted.
The fastest way to pay online. In the ComGate Payment Gateway interface, enter the card number, valid thru date and CVC code - the three digits, which you will find in the signature strip on the back of the card. Payment is made using the 3D Secure protocol, so you will probably be asked to enter a numeric code, which you will receive via SMS from your bank.
Bank transfer - Comgate
The fastest way to pay online. In the ComGate Payment Gateway interface, enter the card number, valid thru date and CVC code - the three digits, which you will find in the signature strip on the back of the card. Payment is made using the 3D Secure protocol, so you will probably be asked to enter a numeric code, which you will receive via SMS from your bank.
Instant payment via online banking. ComGate payment gateway redirects you to your internet banking application. You log in as usual and authorise the pre-filled payment order.
You will be redirected back to the online store, after completing the payment. Transaction is confirmed immediately, so we will proceed your order without delay.
Contacts - Comgate
ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267
